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We hire Patient Responsible

Location: Bucharest

Responsibilities:

  • Welcome the patients, giving them complete and accurate information;
  • Perform appointments, ensuring continuity of the established treatment plan for each patient;
  • Intermediate communication between physician and patient;
  • Prepare, together with the specialist doctor, the plan on which the dental treatment will be carried out;
  • Show the patient the treatment plan, providing details on request;
  • Explain and negotiate the final cost of treatment plans;
  • Continuously maintain the contact with patients, both by e-mail and by phone;
  • Ensure that patients honour scheduled appointment;
  • Assist and provide patient support throughout his/her visit to the clinic.

Requirements:

  • Graduate of higher education;
  • Experience on a similar position in a dental clinic is an advantage;
  • A friendly, professional, empathic attitude, which he/she maintains throughout the working hours;
  • Skills to negotiate and promote medical services provided by the clinic;
  • Customer service abilities;
  • Output orientation, customer satisfaction and loyalty;
  • Proactive attitude, involvement, able to provide a good example to the team;
  • Knowledge of English;
  • PC operating knowledge;
  • Driving license category B.

Benefits:

  • Competitive salary, correlated with proven experience and performance;
  • Professional development opportunities;
  • Substantial discounts on dental services.

We are waiting for you in the Dr. Leahu Dental Clinics team!

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